Free tracked shipping to Australia and the US
Every Halcyon order ships free and fully tracked to Australia and the United States.
- Free tracked shipping: 1 to 5 business days
- Express shipping: 1 to 3 business days, $5
- Tracking: emailed to you the moment your order ships
Lost or delayed parcel? Email us at halcyonbody@halcyonbody.com and we'll chase it with the carrier, or send a replacement.
The 30-Day Halcyon Promise
Use it for up to 30 days. If it hasn't earned a place in your routine, email halcyonbody@halcyonbody.com with your order number for return instructions. Once it's back with all accessories, we refund the product price to your original payment method within 5 to 10 business days.
Faulty or damaged items
Arrived damaged or faulty? Email us within 7 days of delivery with a photo and we'll replace or refund it at no cost.
For Australian customers, the Halcyon Promise is in addition to your rights under the Australian Consumer Law.